FAU Ticket Office Gets a FaceLift...
Posted
#286103
(In Topic #40827)
Administrator
Member since 2006
Here's the guts of the release that just went out:
Florida Atlantic University’s athletics department has teamed with the Aspire Group to develop a Fan Relationship Management Center. The partnership will focus on ticket sales and service for eight FAU ticketed sports with an emphasis on football, as well as men’s and women’s basketball.
A Fan Relationship Management Center (FRMC) will be housed within FAU’s athletics department which will include a manager, three sales consultants, and an intern who will reach out to the FAU community beginning in April.
The team will be led by Brian Treiser, who will manage the FAU/FRMC partnership. Treiser, a 2007 Florida State University graduate, gained his ticket sales experience with the Miami Heat from 2008-10. He led the Miami Heat ticket staff in sales, generating more than $1 million in revenue for the 2010 season
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Wise Owl
Member since 2011
Re: FAU Ticket Office Gets a FaceLift...
Posted
Wise Owl
Member since 2006
Re: FAU Ticket Office Gets a FaceLift...
My two favorite teams are FAU, and who ever is beating FIU!
Posted
Administrator
Member since 2006
Re: FAU Ticket Office Gets a FaceLift...
Whether they build that piece into the price is left to be seen…
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Wise Owl
Member since 2011
Re: FAU Ticket Office Gets a FaceLift...
FAU Class of '87
Posted
Soaring High
Member since 2007
Re: FAU Ticket Office Gets a FaceLift...
FAU Ticket Office Gets a FaceLift...
Build Tradition
Tell someone "GO OWLS!"
Tell someone "GO OWLS!"
Posted
Wise Owl
Member since 2011
Re: FAU Ticket Office Gets a FaceLift...
BocaCoop said
First I had Morgan, then LaRocco and then Samantha. Though the ticketing office was terrible, the one thing I liked about it is that I could always call one of those people and they knew me. Who is that person going to be now?
I didn't know Samantha was gone. That's too bad.
FAU Class of '87
Posted
Wise Owl
Member since 2007
Re: FAU Ticket Office Gets a FaceLift...
Like allot of you folks in here, we have been season ticket holders since Slippery Rock. For this coming season,We've updated our tickets to the Hyundai deck section (can't wait!). I can honestly say that the main reason we decided upgrade, was the experience I had dealing with the rep. from The Aspire Group, specifically John Z. From the beginning, when he reached out by phone and later via email, to the way he insisted in showing me the seat personally at the stadium (even after I told him I would take them), it was a very pleasant experience. This is the way a season ticket holder should be treated…I felt appreciated.
I personally feel that FAU got it right in teaming up with these folks. From my experience, I feel that they will be much more proactive and even aggressive, in filling the stadium.
-Go Owls!
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VIP DONOR
Member since 2012
Re: FAU Ticket Office Gets a FaceLift...
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VIP DONOR
Member since 2008
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