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At Florida universities, it's tough to get guidance

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At Florida universities, it's tough to get guidance

Aysia Marotta started her college freshman year with a schedule full of all the wrong classes and a lot of frustration trying to get it resolved.

She needed to talk to an adviser at Florida Atlantic University in late July and August, but college officials wanted to resolve her problem by e-mail. That led to some miscommunications and it took her three weeks to fix the problem. By then, classes had already started.

"It was nerve wracking," Marotta said. "I didn't know what classes I was going to be in."


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