FAU Athletics Moves Exclusively to Mobile Ticketing for 2020-21
Posted
#395452
(In Topic #57125)
Administrator
Member since 2006
FAU athletics will make the transition to digital, mobile-only, ticketing for the 2020-21 athletic season.
Benefits
- Enhanced experience through contactless, safer entry.
- New and convenient way for fans to access tickets to FAU home games directly on their smartphone.
- Ease and flexibility to transfer tickets to friends and family.
Safety
Mobile-only ticketing will limit the physical contact between fans and game day staff, and will help in the reduction of ticket fraud and loss of tickets, providing a more efficient FAU venue entry process.
Tips and Reminders
Ticket buyers will no longer have the option to print tickets at home; the new digital ticketing system will provide quick and safe ticket delivery of season, mini-plan and single-game tickets via smartphones.
It is critical that the recipients of a digital ticket (or tickets) immediately add their tickets to their smartphone's digital wallet upon receiving the email or text delivery. This will ensure the ticket holder has their ticket(s) at all times, including those areas with limited data connections through Wi-Fi or cellular services.
Printed-at-home tickets or printed copies of QR codes will not be accepted as we focus on contactless entry into the stadium. Likewise, mobile tickets are only valid when presented on a smartphone.
Troubleshooting
Details, including tutorials and instructions, will be sent directly to ticket-holders. Emails containing information and directions on how to access and use digital tickets will be available closer to the start of the season.
Fans who do not have a smartphone may contact their ticket representative or reach out to the FAU Ticket Office to discuss alternative ticket options.
Source FAU Media Relations
Posted
Full Flight
Member since 2008
No more cost of printing 'special' tickets.
With games times, dates, and opponents going to change, 2020 is an excellent year to implement.
So it removes the need for Stub hub since fans can transfer tickets via email.
Control functions:
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